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Konopaski emphasizes the significance of simple communication, particularly in an business typically clouded by ambiguity and evasion. His agency adopts a particular strategy, offering clear, and clear responses to advisors’ inquiries, akin to compensation fashions and the corporate’s behind the scenes procedures. This openness is especially evident of their distinctive flat charge mannequin and their dedication to protecting it constant, as outlined of their 15-year promise.
“AI helps you scale, however we do not scale. We customise. Can AI present a personalized response to a selected context and state of affairs? If an advisor has 150 shoppers they usually ask the identical query and AI can provide them 150 totally different solutions related to every shopper, then we’ll undertake it,” Konopaski says.
Opposite to the business’s rising reliance on know-how, Konopaski believes within the enduring worth of customized recommendation. Whereas acknowledging the scalability advantages of AI and know-how, he advocates for the timeless significance of direct, trustworthy communication between advisors and shoppers, suggesting that know-how can’t substitute the elemental human parts of authenticity, belief, and private interplay.
The essence of transparency
A key factor in constructing belief, and transparency, as Konopaski notes, isn’t just a coverage however a tradition that permeates each side of the agency, from compliance to finance, and operations to strategic planning. It empowers advisors by eradicating the guesswork and uncertainty typically related to vendor relationships. This readability enhances belief, permitting advisors to make knowledgeable selections with out concern of hidden agendas or undisclosed data.
“My invitation to any advisor is ask us a query, and we’ll provide you with a solution. In writing.”
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