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Cicci attributes the power of CG’s present platform to the work achieved by his predecessor within the non-public consumer group, Stuart Raftus. Raftus was named CEO of Canaccord Genuity Corp. (Canada) in June of 2023 and Cicci describes the work his predecessor accomplished as thrilling, subtle, and expertise centric.
In taking the reins on the non-public consumer group Cicci — who has spent over 20 years with the agency — took a nationwide tour. He went coast to coast assembly with advisory groups, listening to about their successes and listening for his or her ache factors. He notes that throughout the nation his agency’s advisors shared frequent ambitions and willingness to develop. He says his advisors really feel they’re a part of a successful staff. What he needs, now, is to take care of that optimism and assist his advisors ship higher and deeper service to purchasers as a result of, in doing so, they are going to drive deeper relationships and better share of pockets.
Managing regulation is one other key side of Cicci’s mandate. Regulation on this trade is continually altering, typically essentially because it retains tempo with a quickly altering world. Maintaining advisory practices compliant with out burdening them with an enormous time dedication is a problem, however one which Cicci thinks applied sciences like automation can play a job in assuaging.
Whereas CG needs to develop by deepening advisor-client relationships, Cicci additionally notes that altering consumer calls for imply they should deepen their relationships too. He cites analysis that discovered many consumers are trimming their monetary service suppliers, going from three suppliers to 2 and — in lots of instances — down to at least one. Cicci needs his advisory groups to be that one supplier, which suggests they need to hold evolving and delivering extra subtle service to purchasers.
One of many methods his advisors are assembly purchasers’ wants now’s by increasing their groups. The place a decade in the past groups of 4 advisors have been uncommon, Cicci now sees advisory groups of 10 or 20 popping up comparatively steadily. Including scale permits advisory groups to ship extra subtle and built-in service to their purchasers. Whereas saved distinct by regulation from a household workplace, the mannequin begins to look extra like household workplaces and permits purchasers to obtain the same degree of bespoke service.
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